Armed Security Guard Services,Unarmed Security Guard Services,Security Guard Services India

Profile

Profile

We maintain the facilities to international standards. This ensure that the clients are free to concentrate on their core business without being involved in routine property management and We have established ourselves in this field through our commitments to service excellence and we implement solutions which are of international quality and standards. In September 2002 we were the first Facility Management Company in North India to achieve the coveted ISO 9001 certification.

Established in the year 2002, we “A 2 Z Facilities Management Services Pvt. Ltd.,” are a dynamic organization led by experienced team of professionals, allows us in providing clients complete support and coordination services in the field of Mall/Facilities Management & Security Services. The services that we offer include Event Management, Integrated Facilities Management, Project Management Consultancy (PMC) and Security.

Services We Offer

We have with us a trained workforce that enables us to provide smooth and effective services at reasonable cost. Our services include :

Mall Management : Branding & Signage, Event Management, Kiosk Management, Positioning & Profiling of the Mall, Ambiance Management, Traffic Management.

Integrated Facilities Management : Hi-Fi Building Management, Real Estate Consultancy Services, Complaint Handling Procedure, Operation Maintenance Cycle, Value Added Services, Common Area Maintanence.

Project Management Consultancy (PMC) : Outline of Project Management Consultancy, Summary of Aspects of PMC, Scope of PMC.

Security Services : Armed Security Guard Services, Unarmed Security Guard Services, Mobile Patrols, CCTV, Access Control Systems, Intruder Alarms, Fire Fighting Systems, Human Shield - Personal Security, Plain Clothed Security and Armed Escorts.

Some of the salient features of our services are :

Trained & experienced staff
Reliable and authentic service
Environmental safeguards followed
Competitive rates

Our Advantages

Some of the advantages of our services are :

High degree of technical skills.
Ensuring cleanliness in a par excellence manner.
One of the First company to be awarded the coveted ISO 9001: 2000 certification.
High degree of planning and synchronization

Further, we also follow an audit program directly under General Manager (Operations), who ensures prompt action for smooth functioning under the Zonal Manager (operations).

Our Team

We have with us experienced and dedicated team to support the various services that we offer to our esteemed clients. Our team consists of skilled industry professionals like Trainers holding expertise in specific work area, Consultants, Managers, Human Resource Managers and Allied Workers.

Furthermore, we provide all necessary training to our staff relating to their work. The training includes our well detailed curriculum that helps them get familiar to various norms regarding government rules and professional practices followed. Moreover, our security staff mainly come from defense and police background having well oriented approach towards delivering flawless security services. The regular training sessions, which we organize for the team assist them in understanding the modern aspects of the their respective work.

Further, the criteria upon which Security Guards are trained and evaluated are :

We generate various security procedures and processes, which are part of the security plan, ensuring unobtrusive and do not interfere with the freedom of movement and activities of the customers and patrons of the facility.
Then, the security personnel are inducted to support and ensure compliance of the laid down procedures and processes.
Enforcement of discipline and reporting structures
Deployment of personnel specializing in armed/unarmed protection
Arrangement and management of VIP cover, Special Security Guards on request
The Security Personnel will provide all guidance and assistance to patrons in the mall in a proactive and professional manner

During the training period, we make the guards learn the procedures by heart and apply them in various environment. Apart from this, our guards are also given training on crisis management. The training process include :

To facilitate the Security Management Process, we have formulated a documented security plan with security policy & guidelines, necessary procedures & processes, duties and responsibilities of security personnel, contingency plans and crisis response check-lists
Informing and assisting the police and law enforcement agencies when required in any crisis situation
Maintain due vigilance for any signs of outbreak of fire
Carry out necessary fire fighting and suppression duties using fire extinguishers and assist the technical staff and fire brigade when required
Assist the occupants in partial or full evacuation of the facility, in case of a bomb threat or fire.

Equipment & Training

To efficiently carry out the training services for services like Mall, Event and Facility Management, Security and Others, we are well equipped with the manual tools and equipment. For security services, we follow modern security norms, which include use of licensed guns in providing necessary self defense training to our workforce. This helps them to easily handle the work demands.

Furthermore, the training of our staff is arranged as per the latest industry demands, which enable them to face any arising challenges efficiently. For this, we maintain a large database of manpower that allows us to meet urgent requirements of the clients.

Quality Aspect

We have gained reputation in handling various event management, securities and other associated activities. Our Facility Management, Security and other associated services help us to effectively meet the demands of our clients. Moreover, we also ensure high quality in our services by working on effective planning to ensure accurate and result oriented services. These include:

Planning the task assigned
Estimation of Resources
Manpower and Resource Management
Assigning tasks as per the expertise
Ensuring division of labor
Supervising the entire work process
Analyzing the final results

With years of experience in the hospitality service area, we follow a thorough quality assurance methodology to ensure good results in the services that we offer the clients. For this, we have a trained management team, which takes a close look at each operation and evaluates the progress of quality improvements and inspection schedules. Further, we also supplement routine quality inspections and follow feedback program from our clients, which help us to receive their feedback and provide them with best services.

Our Strengths

Manpower

We are engaged in providing facility management and security services and committed to offer the clients both cost effectiveness and service quality. This is achieved with the help of our manpower that successfully meet the goals of clients organization.

Recruitment

Before recruiting our employees, we verify all the records like family background, education, address etc before recruiting our employees. After this, we provide them with necessary training and required tools.

Training

Our personnel are trained to handle the specific task assigned and how to handle the tools and security systems. For this, we provide them regular training courses to keep them informed with the latest trends.

Duty Hours

The duty hours of our workforce are fixed as per the requirements and needs of our clients. At times, on the basis of the needs, we change the shifts.

Uniform

We have designed dress code for all our staff members. Moreover, our uniform are provided as per the climatic conditions.

Clientèle

We have developed our reputation for delivering prompt & affordable priced services to our clients. Furthermore, our well defined business operations and work processes also assist us in providing customized solutions as per the specific requirements of our clients. At present, we are providing services across India. Some of the areas that we serve are :

Hospitality
Malls
Retail

Why Us?

The key factors for which we remain ahead of our competitors are :

Mall, Event Management, Security Services and other associated services available for 24 hours
Clients can demand it at any point of time and our services will be available at their door steps
Regular training for the guards about their duties and responsibilities
Our entire security operational staff have mobile phones for prompt communication
Can give advise to client on Technical Maintenance, Security or Gardening and Housekeeping related matters